Security and Privacy

We hope you enjoy the ease and convenience of shopping at Adona. Your confidence in our website and your internet security is really important to us, so we have put together some information to help keep you safe when you shop.

Philosophy

The philosophy behind our privacy policy is simple: we shall use our clients' information the same way that we would expect others to use our information. This means that we shall any information belonging to you only for the purpose of serving you better and to improve our product, service and website quality. We shall never sell your information to any third party for advertising or any other purpose. Please read on for more.

Privacy Promise

Your privacy is of the highest importance to us and we promise to protect it and never to release your personal details to any outside company for mailing or marketing purposes. We will treat all your personal information as fully confidential (although we reserve the right to disclose this information in the circumstances set out below) and use it only in accordance with this privacy statement.

  • When you shop on this website, we will ask you to input and will collect personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, credit card or other payment information and a password.
  • We use tools such as GoogleAnalytics to track traffic flow information, to understand how users are interacting with our site and to make improvements. We use IP address, traffic sources, user navigation across the site, browser and OS information etc. to measure overall site performance in terms of number of users, user engagement, time spent by users on the site etc. We may collect this information even if you do not register with us.
  • In order to serve you most efficiently, we use enterprise class e-commerce and payment gateway solutions including from reputed third parties. They receive the information needed to verify and authorise your payment and to process your order. All such organisations are under strict obligation to keep your personal information private.
  • You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service, or be used to present you with Adona products which are relevant to your browsing history when you visit other websites.

We use your information only for the following purposes:

  • To process your orders
  • To serve website content
  • If you consent, to notify you of special offers, new products and services that may be of interest to you
  • To get your feedback to improve our products, services and this website
  • To administer this website
  • For internal record keeping and statistical purposes
  • For compliance with authorities; if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal information, we are entitled to do so

Cookies

Cookies are tiny text files which ask permission to be placed on your computer's hard drive when you visit certain web pages. We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time and to remember you when you return to our site.

  • We use traffic log cookies, including cookies for GoogleAnalytics, to identify which pages are being used; this helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.
  • We use cookies to analyse customer preferences and shopping patterns.
  • A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
  • Please note that cookies can't harm your computer.
  • Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
  • To shop at adona.in you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.

Transaction Security

We realise how important it is to securely store any information that you provide. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.

  • To give you even more confidence in shopping online with adona.in, our checkout process uses Verified by Visa, MastercardĀ® SecureCodeā„¢ and American Express SafeKey SM.
  • These services protect your existing card account against unauthorised use when you shop with us.
  • To use these services, you must first register with the bank or other organisation that issued your card.
  • Once you've registered and created your own private password with your card issuer, you'll be prompted automatically at checkout to provide this password each time you make a purchase.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We will never ask you to send any personal details via email. If we require such details, for security reasons we will ask you to contact us by phone. Should you receive an email claiming to be from adona.in requesting this kind of information, please do not respond, but do let us know about it.


Third Party Links

To provide increased value to our users, we may provide links to other websites or resources for you to access at your sole discretion. However, once you have used these links to leave our site, you acknowledge and agree that we do not have any control over that other website. We are also not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for either the content or the privacy practices of such websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Note

We may change our privacy policy and the above associated information from time to time by updating this page. To make sure you are aware of any changes, please review these details periodically.