Shipping And Returns

Delivery and Installation

Currently we deliver in the Delhi/NCR region only. There is no extra charge for shipping and installation within Delhi/NCR. The price you see against each product is the final delivered price including shipping, installation and all taxes.

We shall soon be launching in other cities. However if you really like one or more of our products and can't wait, please contact us and we shall try our best to get them to you.

Shipping Time

Products are usually shipped within 7 days of receiving payment. It is helpful for us to deliver on time if you can provide some prominent landmark in your address.

In order to receive smooth delivery, kindly ensure that you have entered your shipping address completely and accurately. Please note that your delivery can get delayed if the address or name is inaccurate.

What You Should Check

Once the product is installed, please ensure that it is functioning properly and is free of any defects. Please make sure you are satisfied that there are no breakages, cracks or chipping.

We are extra careful with our packaging to ensure full protection for the product but in rare cases there can be transit damage.

Problem With the Product?

If there is any problem, please ensure to contact us before the installation team leaves your place. Once you sign off and the team leaves, we assume that the installation was satisfactory and it becomes very difficult for us to trace accountability for any issues later.

Warranty

All our products are covered by the Adona Warranty for one year. This means that if you are having any problem with the product, we shall fix it or replace it. We take our quality commitment very seriously so you can rest easy that you are in good hands.

Returns

Many of our products are made to order. This means that we cannot accommodate "change of mind" returns. Once you place an order on our website, it is final and no refunds are possible.

In case of any problem, please contact us. We are committed to help.